SHIPPING & DELIVERY
We ship Priority Mail through USPS. All orders are typically processed and shipped 1-2 business days after order is placed. We strive to ship out same day for orders placed before 2:00pm EST (Monday- Friday). Orders placed after 2pm EST will be shipped out next day (Monday-Friday). Orders placed on weekends and holidays are excluded from processing and shipping times and will be processed on the next business day. Please account for non-business days when purchasing.
Free shipping and standard shipping normally take 3-5 business days to arrive at your doorstep. You will receive an email with a tracking number when your order has been shipped. Please note that unless you provide us with a telephone number, your email is our only form of communication with you. We ask that you give us a valid and current email so we may provide you with your tracking number and contact you if there are any problems or questions.
We ship to the address given at checkout. Because we ship Priority Mail (insured mail), we are not responsible for packages lost after they depart from our warehouse. If your package is missing or never arrived, please contact USPS at 1-800-275-8777. They also have an online service for filing a claim: https://www.usps.com/help/claims.htm?. We are always here to help and will gladly contact USPS if need be. For any questions or concerns, please contact us via email: firstname.lastname@example.org or telephone: 803.980.4171.