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RETURNS

At Unicorn Dreams, we take pride in the exceptional quality and creativity of our garments. Our attention to detail in design, material and construction is unyielding. And so is our commitment to customer satisfaction.

RETURNING MERCHANDISE

Please note that proof of purchase is required for a refund. Upon return, your item will be inspected, and exchanges, credits and refunds will be issued for the purchase price only. Any taxes charged will be refunded in accordance with state and local laws. Shipping charges are non-refundable with the exception of damaged or defective merchandise. Return shipping and re-stocking fees may apply. We offer a one-time price adjustment when an original sales receipt or proof of purchase is presented within 30 days of order delivery or purchase from our online store.

When returning an item, please complete the information on the back of your packing slip, and use the return address label we provide. Pack your return securely and be sure to ship it via insured US Mail or UPS Ground. Retain your shipping receipt for your records.

Should you decide to cancel a return and keep the item after a refund was issued, we reserve the right to charge your credit card in the amount of the refund issued.

CUSTOM ORDERS

Custom orders begin 5-7 business days upon order and are designed to your specifications. They cannot be cancelled, changed, returned or refunded at any time. A non-refundable 50% deposit will be taken when the order is placed.

PRICING

All prices in our catalogs and online are in US dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change.

ATTENTION:

There may be errors in the prices, descriptions or images of certain merchandise, and we must reserve the right to restrict orders of those items.